Privacy Policy
Last updated: 10/8/2025
1. Introduction
PlotMill is committed to protecting your privacy and ensuring transparency about how we collect, use, and protect your personal information. This Privacy Policy explains our practices regarding data collection and use when you access our storytelling platform and services.
2. Information We Collect
Account Information
- Email address and username for account creation
- Profile information you choose to provide
- Authentication data managed securely by Supabase
Creative Content
- Characters, stories, and other creative works you create
- Prompts and inputs you provide to generation tools
- Community interactions and shared content
Usage Data
- Pages visited and features used within our platform
- Device information and browser type
- IP address and general location information
Payment Information
- Billing information processed securely by Stripe (we do not store credit card details)
- Subscription plan details and billing history
- Payment method information managed by Stripe's secure infrastructure
Advertising and Analytics Data
- Cookies and tracking data collected by Google AdSense for ad personalization
- Analytics data to understand platform usage and improve user experience
- Ad interaction data (clicks, views) processed by advertising partners
3. How We Use Your Information
We use the information we collect to provide, maintain, and improve our services:
- To create and maintain your account and provide personalized experiences
- To generate content and provide writing assistance through our tools
- To facilitate community features and content sharing (when you choose to)
- To improve our services and develop new features
- To communicate with you about your account and our services
4. Data Storage and Security
Supabase Infrastructure
Your account data and creative content are stored securely using Supabase, which provides enterprise-grade security, encryption, and compliance standards. Data is stored in secure data centers with regular backups and monitoring.
Security Measures
We implement industry-standard security practices including encrypted data transmission, secure authentication protocols, and regular security audits. However, no method of transmission over the internet is 100% secure.
5. Third-Party Services and Data Sharing
We work with trusted partners to provide our services. Here's how your data may be shared:
Stripe Payment Processing
All payment data is processed by Stripe according to their privacy policy and PCI compliance standards. We do not store credit card information on our servers.
Google AdSense
Google AdSense uses cookies and tracking technologies to display relevant advertisements. This is subject to Google's privacy policy and advertising terms.
OpenAI Integration
Content generation prompts are processed by OpenAI's services according to their privacy policy. We do not store or access the internal processing of these requests.
Analytics and Performance
We may use analytics services to understand usage patterns and improve our platform. This data is aggregated and anonymized whenever possible.
We Never Sell Your Data
We do not sell, rent, or trade your personal information or creative content to third parties for marketing or any other purposes. Your stories and characters remain yours.
6. Cookies and Tracking Technologies
We use cookies and similar technologies to enhance your experience and analyze usage patterns:
Essential Cookies
Required for basic functionality, including authentication and security. These cannot be disabled.
Functional Cookies
Remember your preferences and settings to provide a personalized experience. You can opt out of these.
Analytics Cookies
Help us understand how you use our platform to improve features and performance. These are optional.
Advertising Cookies
Used by Google AdSense and other advertising partners to display relevant ads and measure ad performance. These can be managed through ad preference settings.
Cookie Management
You can manage your cookie preferences through our cookie consent banner or browser settings. Note that disabling certain cookies may affect platform functionality.
7. Your Rights and Choices
You have several rights regarding your personal information and how it's used:
- Access: Request a copy of the personal information we hold about you
- Correction: Update or correct inaccurate personal information
- Deletion: Request deletion of your account and associated data
- Portability: Export your creative content in a standard format
- Opt-out: Unsubscribe from marketing communications
- Payment Data: Access billing history and manage payment methods through Stripe's customer portal
- Ad Preferences: Manage advertising cookie preferences and opt out of personalized ads
- Subscription Control: Cancel subscriptions and request refunds according to our refund policy
8. International Users and GDPR Compliance
PlotMill is committed to compliance with international privacy laws, including the European Union's General Data Protection Regulation (GDPR) and other regional privacy regulations.
EU Users
If you're located in the European Union, you have additional rights under GDPR, including the right to data portability, the right to be forgotten, and the right to object to certain types of processing.
9. Data Retention
We retain your personal information and creative content for as long as your account is active or as needed to provide services. When you delete your account, we will delete your personal information within 30 days, though some data may be retained for legal compliance or legitimate business purposes.
10. Children's Privacy
PlotMill is not intended for children under 13. We do not knowingly collect personal information from children under 13. If we become aware that a child under 13 has provided us with personal information, we will delete such information from our files immediately.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. We encourage you to review this Privacy Policy periodically for any changes.
12. Contact Us
If you have any questions about this Privacy Policy, your data, or your rights, please contact us through our support channels. We're committed to addressing your privacy concerns promptly and transparently.